Frequently Asked Questions (FAQ)

What steps do I need to go through to register?

  • You must purchase a registration, and then you can sign up for speakers and tours.
    1. Register
      1. Go to the Registration page.
      2. Select registration.
      3. Select a lunch option.
      4. Add it to the cart.
    2. Either complete registration now (and later add speakers and tours), or add speakers and tours now and complete registration.

You can add speakers and tours at any time after submitting your registration.  To do so, log in to your account (created during registration), then add speakers or tours to your cart.

Can I pay for 2 people together?

  • Each person must register separately (in two separate checkout processes). This provides the other person’s name so we can create their name badge (which is their event access ticket) and registration packet.
  • If you choose speakers and tours in separate orders (not submitted at the same time as your initial registration), during checkout please leave a note on your order referencing the other attendee’s name.

I'm a CRFG member. Why doesn't the code work for me?

The code verifies membership status by matching your email address against the ones in CRFG’s membership records. If you are using a different email address to checkout, the code won’t work. Please contact [email protected] or [email protected] to add your current email address to the code’s list.

We recommend that you also update your membership email with Bill Grimes ([email protected]). The addresses we add to the coupon code don’t automatically go back to him.

I'm a member of my local chapter. Why doesn't the code work for me?

Please note that chapter membership is distinct from membership in the national organization. You must be a member of CRFG, Inc. to register or register as a non-member where a one-year email membership is included in the price.

The code verifies membership status by matching your email address against the ones in CRFG’s membership records. If you are a recently joined member, your address might not be in the list yet. Please contact us ([email protected], [email protected]) or Bill Grimes ([email protected]) to verify your membership and add your email address so that the code recognizes it.

I plan to attend with my friend, so can I register for her using the same coupon?

CRFG membership is a household membership. You can register for another family member, but a friend needs to have a separate membership.

Do I need to have a password to visit the website? How about to register or to sign up?

An account will be created for you during the checkout process. You cannot create an account by itself.

Why is an account created for me during checkout?

The account allows you to review the order later and add tours and speakers.

What is the coupon code?

“MEMBER” (without quotes)

Please note that chapter membership is distinct from membership in the national organization. You must be a member of CRFG, Inc. to use the code.

The code verifies membership status by matching your email address against the ones in CRFG’s membership records. If you are a recently joined member, your address might not be in the list yet. Please contact us ([email protected], [email protected]) or Bill Grimes ([email protected]) to verify your membership and add your email address so that the code recognizes it.

Can I use the same account to register a second person?

Yes, but you must do separate orders for each person you are registering for. If you are adding speakers and tours as separate orders from registration, please note the name of the person in the order comments.

How do I choose 2 of the same tour or speaker for both people in my family?

You must do separate orders for speakers and tours for each person you are registering for. Please note the name of the person in the order comments.

If I pay by check, how soon is my registration finalized? When can I start to sign up for tours or lectures?

You can sign up for speakers and tours in the same order or anytime after placing the order for registration. Your registration is finalized when the check clears.

Can I register now and decide on the tours or lectures later?

Yes. Please note that some tours are very limited in capacity and may become unavailable later. It is better to decide sooner rather than later.

What does the registration actually include?

Registration includes access to the 2 botanical gardens (Huntington and the LA County Arboretum) for all 3 days, the ability to sign up for any available speakers and tours, the main ones being the Saturday speaker sessions, and a box lunch on Saturday.

When will registration close?

July 12 is the last day for refunds.

What if the tour I’m interested in is full?

Please contact us using the “contact us” link, and if any spaces open up, we will notify you via email.